Fry’s Marketplace analysis
I have conducted my research at Fry’s Marketplace located at 1845 E Baseline Rd, Gilbert, AZ 85233. This store was a very intriguing trip because I was required to do this project and also I needed to buy groceries for my dinner. So it’s convenient to knock two birds with one stone. While I was on this trip, I have found some well-presented aspects of the store, but they are not in a good light. More like liabilities in the store which a majority of them fell under premises liability law. Some flaws ranging from minor issues to major issues. I shall start with the minor issues.
The minor issues were that I’ve noticed some dirty plastic boxes as I was observing the store. I investigated the boxes and noticed that they contained dead cockroaches and dirt in them. That thing that I found was that somebody spilled the beans if you know what I mean. I found someone has accidentally spilled jelly beans across the floors in the frozen section. I theorized that the possibility of a little child could of spilling the beans on the floor or an adult dropping the beans as they go. However, I’m not an employee at the store or have access to videotapes to replay the scenes that had occurred. So I could speculate on what happened.
The minor issues were just the icing on the cake, but they pale in comparison to the stranded half-full Red Bull can in the candy section(How appropriate because it contains sugar). I was appalled by it. I was thinking to myself, “what if a child decided to drink that and raise their heart rate to a high degree” or “they could catch the flu if it was drunk by an infected person”. So I’ve decided to informed the lady who works at the flower shop of the problem. Luckily she handled the problem professionally by throwing the can into the trash. That’s doesn’t stop there. Also, I’ve found a broken box of squished strawberries on the floor along with a zucchini on the floor. I was very shocked that I discovered that no employee show the mess in the store. However, that situation was quickly remedied when the employee decided to clean up the mess. I’m thankful that they clean up their mess, if that problem wasn’t fixed, they would have faced legal actions. What I meant by legal actions is that if one customer was to slip on the mess and injury themselves which its called premise liability. For example, that was a case when a woman slipped on a puddle of liquid soap and shattered her kneecap in a Costco store. According to the injured woman, multiple Costco employees already had passed by and ignored the spill. However, Costco denied all responsibility and the business did not offer to settle the lawsuit out of court, the jury ultimately agreed with the plaintiff saying that Costco was responsible for the slip and fall incident. Hence, the woman was awarded almost $90,000 for the related medical expense and $325,000 for pain and suffering. So history could repeat itself with Fry’s if they don’t clean up their act.
After I left this Fry’s location, I’ve decided to observe another Fry’s location which that location is 714 S Val Vista Dr, Gilbert, AZ 85296. The reason behind why I’ve decided to go to another Fry’s because I wanted to compare the locations based on their cleanliness and organization. That store was the exact opposite of the location that I’ve visited. The store was very well-kept and organized thanks to the disciplined employees. I didn’t spot a single mess or dirty items in the store as I observe the store. Therefore, the Val Vista Store’s store is more presentable and professional as a whole.
In conclusion, I learned a lot from this experience when analysis the flaws of a grocery store from the legal aspect. Even, after analyzing both locations and declaring that store#a was the weaker one than store#b. By the end of the day, all of this observation is based on my own personal experience.